Frequently Asked Questions

I’m a one person business. Can I still use your software?
How do I upgrade to a different package?
I dont have a Credit Card machine. Can I still accept Credit Cards?
Can I send my clients reminders about their appointments?
What are Scheduled Reminders?
Can I load my stock items in Diarize Me?
I have multiple staff members. How do you manage staff permissions?
Do you allow me to run reports on my businesses activity?
Do I need an internet connection to run your software?
Can I access Diarize Me from an iPad or mobile device?
I’m a one person business. Can I still use your software?

Absolutely! Using the Diarize Me software will make your life easier and take a lot of the admin work off of your hands. You won’t have to worry about writing down appointment details, remembering client details, reminding your clients about their appointments or worrying about how they are going to pay you.

How do I upgrade to a different package?

The Diarize Me packages are based on the amount of staff members you have. When you add or remove staff members, we automatically move you to a higher or lower package. For more information about our pricing plans, see our pricing page.

I dont have a Credit Card machine. Can I still accept Credit Cards?

Yes. Diarize Me allows you to process your client’s credit cards when making payment either through the console directly or using a partner product such as ZipZap. When processing directly, Diarize me charges you 4% of the transaction fee and we will deposit the credit card payment directly into your account. 🙂

Can I send my clients reminders about their appointments?

Yes. From the Diarize Me system, you are able to configure client reminders and decide whether you want to send your clients SMS, email or both types of appointment reminders and at what time during the day! From here, you are also able to set up scheduled reminders which will help you generate more revenue!

What are Scheduled Reminders?

Scheduled Reminders are just one of the features that makes our system so special. It is an industry-leading feature that is unique to Diarize Me. It works by sending your clients reminders if they haven’t seen you for a while. This helps you retain your clients and generate more revenue by prompting your clients to make an appointment. This is completely configurable and can be enabled or disabled for individual clients or services. 🙂

Can I load my stock items in Diarize Me?

Yes. We allow you to add stock items which can be added to a clients account seamlessly.

I have multiple staff members. How do you manage staff permissions?

Adding staff members is a seamless experience. When adding a staff member, you are able to set what role that staff member has. They can either be an administrator, a regular user, or a receptionist. Receptionists can only make appointments on behalf of other staff members.

Do you allow me to run reports on my businesses activity?

Absolutely! Reports are vital in understanding your businesses performance so we let you know exactly what is happening. Reports can be run on all aspects of your business and can be exported for your convenience.

Do I need an internet connection to run your software?

Yes. Diarize Me is cloud-based, which means that you will need an internet connection to access it.

Can I access Diarize Me from an iPad or mobile device?

Yes. We have developed an app specifically for this purpose. The Diarize Me App can be downloaded from the Apple App Store Store, or the Google Play Store.

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